Technical Support Services
On-site and remote technical support
UnifiedOne’s on-site technical support services can help you resolve your computer issues quickly and easily, and are available to both residential and business customers. Services offered include:
- Virus/spyware/malware removal
- Software installation
- General computer maintenance/reformatting
- Internet and network setup/troubleshooting
Our support services can also be provided remotely, enabling the timely resolution of any technical issues no matter what your location. Contact UnifiedOne today to set up a remote support session, or to book a time for on-site support.
Computer Purchasing & Setup
Looking for a new computer, but are confused by the all of the options available? UnifiedOne can help pick a new system that best suits your needs, regardless of budget. New computer setup assistance is also offered, with your computer pre-loaded with Microsoft Office, anti-virus security suite or any other required software, set up and ready for use.
Training services
UnifiedOne also offers training/tuition services to our business and residential clients, tailored to your specific needs. Training services can also include written documentation upon request, and are charged in one-hour blocks.
Pricing
Pricing listed below is inclusive of GST; all solutions have no callout fee.
Technical Support |
|
| On-site Residential Support | $40 per hour |
| On-site Business Support | $65 per hour |
| Remote Support - Business or Residential | $30 per 30 minute block |
| Computer Installation | $40 per hour |
| Computer Purchasing & Setup | |
| Computer Setup | $40 per hour |
| Purchasing Services | Pricing upon request |
| Training Solutions | |
| Business training (including written material and presentation to staff) |
$85 per hour |
| Residential Training | $40 per hour |